How much is shipping?
- This depends on the product ordered, the total weight, and where we're shipping to. Our standard US shipping cost is $4.95 unless you order a large amount of weight. On FREE promotional items shipping starts at $8.95 as we are shipping from our different warehouses overseas.
How do I track my package?
- You can check on the status of your order at any time by emailing the customer support desk at email@example.com.
How long does it take for an order to arrive?
- This depends on the product ordered. Most of our product are home deco products and are made on demand. It typically takes about 12-21 days to get your product shipped, and delivered. We use manufacturers all over the world to bring unique and specialty items to our customers, so not everything comes from the US. These items ship via USPS and all have tracking numbers.
- International orders can take 2-5 weeks
- If you're still not sure, just email us. We're happy to help.
I ordered 2+ items, but only received one... where's my order?
- Because we work with multiple manufacturers, your products may have been shipped separately. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way.